This Data Protection and Privacy Policy explains how Alma Nossa collects, uses and protects the personal data of website users and guests who make reservations.

All data processing is carried out in accordance with the General Data Protection Regulation (GDPR) and applicable Portuguese legislation.

1. Data Controller

The data controller is Alma Nossa, as a local accommodation project, within the scope of reservation management and guest relations. For any questions regarding data protection, you may contact us using the email address provided on the website.

2. Personal Data Collected

The personal data collected may include, among others:

Name Email address

Phone number

Information required to manage reservations

Identification data legally required for communication with authorities, when applicable

Personal data is collected only when necessary and in a manner appropriate to its purpose.

3. Purpose of Data

Processing Personal data is processed for the following purposes:

Reservation management and confirmation

Communication with guests before, during and after the stay

Compliance with legal obligations related to local accommodation activity Improvement of services and user experience

4. Data Retention

Personal data is retained only for the period necessary to fulfil the purposes for which it was collected, or for the period legally required.

5. Data Sharing

Personal data may be shared only:

With booking platforms used by the guest With official authorities, when legally required

With service providers strictly necessary for reservation management

Under no circumstances will personal data be used for commercial purposes unrelated to Alma Nossa.

6. Data Subject Rights

In accordance with applicable legislation, data subjects have the right to:

Access their personal data Request correction or updating of data Request limitation or erasure of data, where legally applicable Object to data processing under the terms of the law

These rights may be exercised by written request to the email address provided on the website.

7. Data Security

Alma Nossa implements appropriate technical and organisational measures to protect personal data against unauthorised access, loss, destruction or improper disclosure.

8. Cookies

The website may use cookies strictly necessary for its operation and to improve user experience. Further information regarding cookies may be found in the specific cookie policy displayed on the website, where applicable.

9. Changes to This Policy

Alma Nossa reserves the right to update this Data Protection and Privacy Policy whenever necessary. Any changes will be published on the website.

10. Applicable Law

This Data Protection and Privacy Policy is governed by Portuguese law and the General Data Protection Regulation (GDPR).